Privacy Policy

Madina Jewelers our values the privacy of our customers and is committed to protecting their personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you engage with our customer services. By accessing or using our customer services, you agree to the collection and use of information by this policy.
Information Collection and Use

We may collect various types of information for the purpose of providing and improving our customer services. This may include:

Personal Data: When you interact with our customer services, we may collect personal information such as your name, email address, phone number, postal address, and other similar contact details.
Communication Data: We may also collect information that you provide to us when you contact our customer service team, such as the content of your inquiries, feedback, or complaints.
Usage Data: We may collect information on how you access and use our customer services. This may include data such as your IP address, browser type, device type, operating system, and other usage details.

Use of Information

We may use the information collected for various purposes, including but not limited to:

Providing customer support and assistance.
Responding to your inquiries, feedback, or complaints.
Improving and optimizing our customer services.
Communicating with you about your orders, purchases, or account-related activities.
Sending promotional and marketing materials, with your consent where required by applicable law.

Disclosure of Information

We may disclose your information to third-party service providers or partners who assist us in operating our customer services, conducting our business, or servicing you. These third parties are contractually obligated to keep your information confidential and secure and are not authorized to use your personal information for any purpose other than providing services to us.

We may also disclose your information in the following circumstances:

To comply with legal obligations or respond to lawful requests from governmental authorities.
To protect and defend our rights or property, or the safety of our users or others.
In connection with a merger, acquisition, or sale of assets.

Data Security

We take appropriate measures to protect the security of your personal information and maintain its confidentiality. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Rights

You have certain rights regarding your personal information, including the right to access, correct, or delete the information we hold about you. If you would like to exercise any of these rights, please contact us using the contact information provided below.

Changes to this Privacy Policy

We may update our Privacy Policy from time to time. Any changes will be posted on this page, and the “Last Updated” date will be revised accordingly. We encourage you to review this Privacy Policy periodically for any updates or changes.